Ba Jee's Privacy Policy — Your data, our responsibility.

Ba Jee ("we", "us", "platform") is committed to providing a safe and trusted online gaming environment for users in Bangladesh. This Privacy Policy explains how we collect your personal information, how we use it, how long we retain it, and how we keep it secure.

By using the Ba Jee platform or creating an account, you consent to this Privacy Policy. We firmly believe that protecting the security and privacy of your data is one of our core responsibilities.

Ba Jee collects your information in several ways. The data is divided into three main categories below:

Information you provide directly:

• At registration: full name, date of birth, email address, mobile number.
• During KYC verification: National ID number, passport details, and residential address.
• At the time of payment: mobile banking number (Mobile Pay, Nagad, Rocket), bank account details.
• When contacting support: messages sent via chat or email.

Automatically Collected Information:

• Device information: device type, operating system, browser version.
• Network information: IP address, ISP, approximate location.
• Usage data: time spent on the platform, pages visited, games played.
• Transaction history: deposits, withdrawals, betting history.

Ba Jee uses your information only for specified purposes in accordance with this privacy policy. We never use your data for unrelated purposes.

• Account Management: Creating your account, securing your login, and managing access.
• Transaction Processing: Processing deposits, sending withdrawals, and maintaining transaction records.
• Service Improvement: Analyzing your usage patterns to improve the platform.
• Personalized experience: Recommending games and offers tailored to your preferences.
• Fraud Prevention: Detecting and preventing suspicious activity.
• Legal Compliance: Meeting regulatory requirements.
• Contact: Sending important updates, security notices, and support-related messages.

Ba Jee retains your data only for as long as necessary. Even after an account is closed, certain information may be kept for a defined period because:

• To meet legal obligations (e.g., financial records for up to 5 years).
• To retain as evidence in the event of a dispute.
• For fraud prevention and security purposes.

Once the retention period expires, data is securely deleted or permanently anonymized.

Ba Jee never sells your personal information. However, limited data may be shared in certain specific circumstances:

• Payment Provider: Necessary information is shared with payment providers such as Mobile Pay and Nagad to complete transactions.
• Game Providers: Limited data may be shared with licensed game providers to keep gaming services running.
• Law enforcement agencies: Information may be shared with government authorities when required by court order or legal obligation.
• Security Auditors: Authorized third parties conducting security reviews may be granted access to limited data.

All third parties are required to meet our privacy standards and are prohibited from using your data beyond what is necessary.

Ba Jee uses cookies on its website and app to enhance your experience. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and keep the platform functioning properly. These cannot be disabled.
• Performance Cookies: Helps analyze platform speed and performance. All data is anonymized.
• Functional Cookies: Remembers your language preference, theme, and other settings.
• Analytics Cookies: Helps us understand usage patterns, without using any personally identifiable information.

You can disable non-essential cookies from your browser settings at any time. However, disabling essential cookies may affect certain features of the platform.

As a Ba Jee user, you have the following rights over your own data:

To exercise these rights support@bajee.run. We will respond to your request within 30 days. Please note that due to legal obligations, some data may not be possible to delete entirely.

Ba Jee uses the highest industry-standard technologies to protect your data. Our security framework is structured across the following layers:

• Transport Layer Security (TLS): All data transmitted between your browser and our servers is protected with 256-bit encryption.
• Two-Factor Authentication (2FA): You can enable 2FA on your account login for an added layer of security.
• Firewall & DDoS Protection: Our servers are protected by advanced firewalls and robust cyber attack prevention systems.
• Regular Security Audits: Third-party experts regularly audit our systems for security vulnerabilities.
• Access Control: Only employees who require access to your data are granted limited permissions to view it.
• Data Masking: Sensitive information such as payment details is masked within the system.

Ba Jee is a platform operated exclusively for adults (18+). We do not knowingly collect personal information from anyone under the age of 18.

• Age verification is carried out at registration, and accounts found to belong to minors are closed immediately.
• If we become aware that any data has been collected from a minor inadvertently, it will be deleted immediately.
• If parents suspect their child is using Ba Jee, please contact us at support@bajee.run.

Ba Jee may update this Privacy Policy from time to time. When changes are made, the following steps will be taken:

• Users will be notified of significant changes via email or in-app notification.
• The updated policy will take effect from the date of publication, and the "Last Updated" date at the top of the page will be revised accordingly.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• Previous versions will be archived and made available upon request.

We recommend reviewing this page regularly, especially when you start using a new service on the platform.

For any privacy-related questions, requests, or complaints, please get in touch with us. We're always here to help.